Now, a video game quality assurance tester checks out the game soundtrack and the game screen-shots thoroughly. However, when that game goes out on the market, it is likely that a bug will arise from out of nowhere. People who purchase video games are very hard on them and whenever the game tears up—here comes those calls to customer support. When customer support gets the call from an aggravated customer, they are definitely going to bring the problem back to the video game quality assurance tester. So, the bottom line is that quality assurance gets flack from every direction so they have to be on top of things.